IN a proactive effort to bolster cruise tourism and strengthen partnerships within the industry, state Tourism and Creative Economy Wong Hon Wai visited two renowned cruises, namely the Genting Dream and Royal Caribbean Spectrum of the Seas, on Feb 27.
Both the cruise ships were docked at the Penang Swettenham Pier Cruise Terminal in George Town.
Wong was accompanied by several key industry players, including Penang Global Tourism (PGT) chief executive officer Ooi Chok Yan, Penang Port Sdn Bhd (PPSB) chief executive officer Datuk Sasedharan Vasudevan, Resort World Cruises Sdn Bhd vice president Cynthia Lee and others.
Upon boarding the Genting Dream cruise at about noon, Wong and the team were treated to a sumptuous lunch at the in-house restaurant, followed by a comprehensive tour that covered facilities, entertainment, and other exciting features.
Wong extended his gratitude for the warm hospitality of the Swettenham Pier Cruise Terminal, Resort World Cruises and the Royal Caribbean International’s team.
He also went on to underscore the importance of collaboration in driving the growth and sustainability of Penang’s tourism industry.
“There is a need for continued investment in infrastructure, training, and promotional efforts to ensure that Penang remains a premier destination for cruise tourists worldwide.
“As Penang continues to progress as a premier cruise tourist destination, the state government remains committed to fostering partnerships with cruise lines, tour operators, and stakeholders to enhance the overall visitor experience.
“Through collaborative efforts, the state aims to showcase the best of Penang’s hospitality, ensuring that every cruise tourist leaves with cherished memories and a desire to return,” Wong said.
The highlight of the visit featured a scenic overlook of the pier, providing participants with the opportunity to witness a breathtaking view of a majestic cruise ship set against the backdrop of Penang’s iconic skyline.
Furthermore, the tour included a briefing session by the cruise captain Robert Bodin, a Swedish professional who shared his experience in managing and operating the cruise, held at the main deck.
Also, during the visit, engaging discussions were held with terminal management and staff, whereby ideas and insights into the future of cruise tourism in Penang were exchanged.
Topics such as sustainability initiatives and enhanced guest experiences were explored, highlighting Penang’s dedication to continuous improvement and innovation in the tourism sector.
Story by Kevin Vimal
Pix by Noor Siti Nabilah Noorazis